Privacy Policy
Effective Date: April 14, 2026

NYCD Group ("we," "our," or "us") is committed to protecting the privacy of visitors to our website at nycdgroup.com. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Who We Are
NYCD Group is a permit expediting and project management firm based in New York.

NYCD Group
270 Spagnoli Rd, Suite 210
Melville, NY 11747
Email: info@nycdgroup.com

2. Information We Collect
We do not collect personally identifiable information from visitors unless you choose to contact us directly. When you visit our website, we may collect the following non-personal information through analytics tools:

• Pages visited and time spent on each page

• Referring website or source (how you found us)

• General geographic location (country and region level only)

• Device type, browser, and operating system

• Actions taken on the site, such as clicking links or buttons

We use two analytics tools on this website: Umami Analytics and Matomo Analytics. Details on each are provided below.

3. How We Use Analytics
Umami Analytics is a privacy-friendly, cookieless analytics tool. It collects anonymous, aggregated data about website traffic without using cookies or tracking individual visitors across sessions. No personally identifiable information is collected through Umami, and no consent is required for its use.

Matomo Analytics is a full-featured analytics platform that uses cookies to track sessions and visitor behavior over time. Matomo is self-hosted on our own servers. Your data remains entirely on our own infrastructure and is not transmitted externally. Matomo is only activated after you provide consent through the cookie banner on our website.

We use analytics data solely to understand how visitors use our website, identify which pages are most useful, and improve our content and services. We do not use this data for advertising or sell it to any third party.

4. Cookies
Our website uses cookies only when you provide consent via the cookie banner. Specifically:

• Klaro consent cookie - Stores your cookie preferences so you are not asked again on every visit. Expires after 365 days.

• Matomo analytics cookies - Used to track sessions and return visits for analytics purposes. Only set after you accept analytics cookies. Matomo cookies expire after 13 months.

You can withdraw your consent at any time by clicking the cookie settings link at the bottom of any page, or by clearing your browser cookies.

5. Data Retention
Analytics data collected through Matomo is retained for 24 months and then automatically deleted. Umami data is retained indefinitely in aggregated, anonymous form. No personally identifiable information is retained through either analytics tool.

6. Data Sharing
We do not sell, rent, or share your personal information with third parties. Analytics data is stored on our own servers and is not transmitted to any external service.

Mobile opt-in data and consent will not be shared with any third parties for any purpose.

7. Your Rights
Depending on where you are located, you may have the following rights regarding your data:

• Right to opt out of analytics tracking - You can decline analytics cookies via the cookie banner at any time.

• Matomo opt-out - You can opt out of Matomo tracking entirely by visiting our Matomo opt-out page.

• California residents (CCPA) - California residents have the right to know what personal information is collected, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at info@nycdgroup.com.

• EU/EEA residents (GDPR) - If you are located in the European Union or European Economic Area, you have rights under the General Data Protection Regulation including the right to access, rectify, and erase your data. To exercise these rights, contact us at info@nycdgroup.com.

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any information.

9. Children's Privacy
Our website is not directed at children under the age of 13 and we do not knowingly collect information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. We encourage you to review this policy periodically.

11. SMS Messaging
NYCD Group uses SMS messaging to communicate directly with clients regarding active permit expediting and regulatory consulting engagements. Messages are conversational and exchanged between individual staff members and clients on an as-needed basis. This program is not used for marketing or automated messaging.

Message types include project status updates, permit and agency notifications, and general project coordination.

Message frequency varies based on project activity. There is no fixed message frequency. Messages are sent only as needed in the context of an active client engagement.

Msg and data rates may apply depending on your mobile carrier and plan.

To stop receiving SMS messages from NYCD Group at any time, reply STOP to any message. You will receive a one-time confirmation and no further messages will be sent from that number. To resume receiving messages, reply START.

For assistance, reply HELP or contact us at info@nycdgroup.com.

Mobile opt-in data and consent will not be shared with any third parties for any purpose.

12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:

NYCD Group
270 Spagnoli Rd, Suite 210
Melville, NY 11747
Email: info@nycdgroup.com